Ripoff Report > 1800accountant Llc Review

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1800accountant portal

Also fix the invoicing tool, right now it’s worthless. Also, how about adding the option to link personal bank accounts separate from business accounts, so my accountant can see everything and give sound advice. Good platform but y’all need to make it worth the money we’re spending. My dedicated accountant and team should be reaching out to me to help keep me on track. Since you last visited, we’ve launched a new service to help you save money. Now you can find the best coupons, promo codes, and discounts for apps and games – all verified by real people.

I felt uncomfortable and I asked to speak with the accountant that I have been working with for the past month. At that time, she informed me that my original accountantant was no longer with the company. I thought this was very strange that I wasn’t informed of this in the beginning of our call. At that time, I ended the call and called the original person who signed me up with 1800 accountants .

I felt pressured into using them as their “salesman” told me I needed to have an accountant firm help me file with the IRS to select how I would be taxed. I properly formed my LLC with the state and IRS, but they told me that the IRS doesn’t see it that way and there were potentially many fines I would face if I did not have an accountant file a form with the IRS. Needless to say once they had me on the hook for the $2000 initial payment, my “dedicated accountant” knew nothing about this mystery form that had to be filed. Nor did they tell me there was a $30/Month charge I would start getting charged for ON TOP of the $2000. All and all I stayed with them until today when my taxes were filed as I had already wasted enough money on them.

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1800accountant portal

I gave $1,200 with Bobby’s cry everything is covered. After 2 months my credit card was hit for $39.00 a repetitive monthly charge. Accountant was knowledgeable and helpful in set up from beginning to end.

I signed up for their membership and annual service on 12/24/12 and was charged a one time fee of $1,497 and the monthly fee, paid for the entire year of 2013 for a total of 239.88. If the client has already prepared his taxes outside of our firm, we are more than willing to rollover the unused tax preparation for next year. In regards to the client’s penalty, we request that he contact us directly in order to review his penalty letter from the IRS but we did send an auto email to all clients regarding the tax filing deadline. If the client has any other questions, please feel free to contact us. Thank you for your assistance regarding this matter.

Even though I have sent emails and called, no one seems to care that this gets resolved. Emails are ignored, I am asked to wait for a communication when I call. So basically there is no one to talk to. The day after I sent my notice, I receved an email stating that someone would call me from that company to talk about the cancelltion within the next 48 business hours.

I truly don’t know what I would do without my accountant. It’s awesome that I can set up calls to go over things with him whenever I need & I can also message him!

He transfered me back to the receptionist . At that point I hung up because I could see where all of this was going. 1800 accountants has $1800.00 of my money and has been a total waist of time. I truly hope that I get my money back and 1800accountant I will keep you udated on the progress. Not only is the app glitchy, but the service provided by 1800Accountant is not worth the $$. I started a business last year, and like many of you got a call by them to solicit their services.

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The representative told me that it would be better if I could call him back within the next 20 minutes because he was about to go into a meeting. I eagerly told him I would, got off the phone and immediately blocked him. I was referred to 1800 Accountant via LegalZoom.

37% of survey respondents approved of the leadership response to COVID-19. The CEO of 1-800Accountant is Mike Savage.

I have just recently had to deal with this 1800 accountant also, they are terrible when it comes to customer service. After my first appointment with “an accountant”, i was given someone https://www.bookstime.com/ that was clearly high and never answered the simplest questions. Overall, I am not happy with who Tax Network teamed up with this time around. I will never do business with them again.

1800accountant portal

Just keep being transparent and promoting from within. Your employees are a huge asset to the company. It was a small marketing team, small but mighty, so I had a lot of opportunities to do new things and learn new skills. If I had a good idea for a new program or campaign, I could run with it and make it happen. What sets them apart from other firms is they get to know you and I feel truly fortunate to have the hard working people of 1-800Accountant in my corner.

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Bookkeeping is the function of documenting and maintaining records of transactions. Accounting, on the other hand, is the act of actually analyzing what are retained earnings and interpreting the documentation and turning into meaningful data. These people screwed up my tax return and it costed me thousands of dollars.

Our experts will have your back and take care of the tax preparation and filing, as well as provide proactive advice and tax planning. With our help, you can get back to what you love – running your business. When a company doesnt answer their emails and keep referring the customers tto just wait for someone to call when you call them directly, it is a red sign of the type of customer service one would get. Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

1800accountant portal

That tells me right away the indifference and disregard they have for the customer. Even the higher ups are ignoring the issue. Five days ago, the full refund for the smaller payment of $239.88 was posted in my account but nothing on the bigger transaction of $1,497.

Pay, benefits, time off is standard – overall, a good place to work. Everyone is nice and gets so much work done. It’s a great place to start your career, I get so much real-world experience. Some management is really good, and some need some help. The company has been growing a lot the last few years, the company culture just keeps getting better. There’s a competitive compensation package from where I’ve worked in the past. I liked the people that I worked with and my direct supervisor was always around to give tips.

This is a very comfortable work environment and atmosphere. Management keeps you updated on new opportunities for advancement, updates in tax law, and anything that is happening in the company that you’d want to know about. Helpful CE training, responsive team members when you have a question or need more help, it’s very collaborative. The longer you work here, the better it gets. We know of no licensing or registration requirement for companies engaged in this company’s stated type of business. The Complaint Resolution Index is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises.

Working is good, I show up and people leave me alone. I’ve gotten some raises, so I guess I’m doing a good job.

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8 months later they still can’t link their software to my bank account and want me to manually add each transaction. The only thing I can do is create invoices.

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I like this place because I like sales and I talk to help people all day long and sell them our tax services. Many new business owners are too busy to do bookkeeping, accounting, taxes etc., and offers all these services. My sales manager is great and I’ve received bonuses and a promotion. I work hard and I see people complain and they either quit or get fired.

  • Your HR and Payroll services should work together.
  • Very disappointed and would STRONGLY recommend to stay away.
  • Bookkeeping is the function of documenting and maintaining records of transactions.
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I just came across your complaint and wanted to offer my apologies. We want every customer to have a fantastic experience and obviously we fell short in this case. I hope that this has been taken care of by now, but if for some reason it hasn’t, please contact me () so I can make it right. Yesterday I sent an email again to the company and included the emails of the President, Howard Kass, and also the VP of Operations,Bert Seither , at and included the same information and a status for my refund. As of yet no one has bothered to contact me to find out what the issue is.

I asked Mary for the president’s name and Mary told me, “She is not OBLIGATED to give me that information and that I should Google it if I wanted that information.” WoW! I have never heard anything more reduculous in my life but I left it alone because I I could see where this conversation could have gone if I would have started arguing. At that time, QuickBooks I called the 1800 number back and spoke with another individual by the name of . When Joseph answered the phone, I asked for the name of the president of 1800 accountants. I thought that was really strange and Joseph’s customer service was horrible. Being a business owner, customer service is key Joseph showed absolutely no customer service at all.

They still haven’t fixed the issue and never respond back to a message in the same day. I tried to get a refund because they haven’t done my taxes yet. I paid for services they haven’t even provided. Do not use this service, I run a Non-profit and because of these people we have lost our 501c3, this is due to the fact of the failure of filing my business taxes. retained earnings balance sheet Then they had to nerve to still try to charge my CC for more fees after the service was cancelled. I have filed a complaint with the BB, but they said they were willing to pay only the refund of not filing my taxes and I had to give access to ach information. I asked for all fees to be refunded on top of all the fee occurred by the IRS for their mistake.